Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

The Role:

Reporting to the National Sales Manager - Prestige Brands, the Key Account Manager will be responsible for managing Prestige, Luxe and Expert Tier Oribe accounts, driving sustainable growth and delivering against sales and commercial objectives for the brand.

This role will lead Joint Business Planning (JBP) meetings with customers and work collaboratively with cross-functional teams across Sales, Education and Marketing to ensure excellent execution aligned with the Oribe brand strategy.

The Key Account Manager will support the development of tailored education initiatives and marketing campaigns, helping bring both customer and brand priorities to life. The role will also work closely with Goldwell teams to identify opportunities for collaboration, support colour category growth and encourage partnership opportunities across salon accounts.

What You’ll Do

Develop and execute tailored customer business plans through effective Joint Business Planning, working collaboratively with internal teams to deliver an excellent customer experience and build long-term partnerships across Oribe accounts.
Deliver sales, promotional and distribution targets across key accounts by managing annual salon agreements and driving consistent year-on-year growth against budget and commercial objectives.
Increase account productivity through education, product distribution, events and ongoing account development, while ensuring accurate order processing and regular updates of business information and reporting.
Identify and secure new business opportunities through targeted prospecting, social selling and regional growth activity, supporting the expansion of Oribe distribution across suitable salon partners.

What You’ll Bring

3–5 years’ sales experience, ideally within luxury beauty, professional haircare or B2B environments.
Good understanding of the salon, luxury retail or professional haircare industry.
Commercial awareness with the ability to identify growth opportunities and develop strategic account plans.
Experience building and maintaining successful relationships with internal teams and external customers.
Confident communication, negotiation and presentation skills, with the ability to engage small and medium-sized groups.
Experience delivering coaching, education or onboarding support is advantageous.
Organised and adaptable, with effective problem-solving and decision-making skills in a fast-paced environment.
Comfortable using social media and social selling techniques to support brand and business growth.
Competent in Microsoft Office applications, including Excel and PowerPoint; experience with Business Intelligence (BI) tools is beneficial.
Additional sales or negotiation training, such as GAP Partnership or social selling programmes, would be advantageous.

How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/) or EMEA website (https://www.kao.com/emea/en/)

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